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HP recalls camera

&KEIFER
06/07/06 10:24 AM GMT
HP Photosmart R707 - Software Recall @ MercuryNews.com


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Hewlett-Packard may be facing a slight setback in its recently announced goal to make its logo the 21st century's symbol of photography: It is recalling a digital camera that can catch on fire when used with a non-rechargeable battery.

The Palo Alto-based computer and printer giant and the U.S. Consumer Product Safety Commission announced Tuesday a recall of the software that controls the battery charging functions in the HP Photosmart R707 Digital Camera. About 224,000 of these cameras in the United States and 679,000 worldwide have been purchased between August 2004 and April 2006. Owners can request a CD-ROM or download free software from HP's Web site to correct the problem.

HP spokeswoman Jennifer Pershall said the software recall is an isolated incident with a simple fix.

``I wouldn't say that it's a setback to our overall strategy and goal,'' Pershall said. ``We have a reputation for providing reliable quality products....Customers should feel confident in using their camera without any concerns about the battery.''
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`You look at the Kodak logo today and you think photo,'' Lesley said last week, after HP unveiled four digital cameras that should hit store shelves by the fall. ``We would like HP to be the iconic symbol of photography for the 21st century.''

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**when reached for comment, company a spokesman said .. "hey, nobody died, so we're still on track for our goal .. ;o)

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Actually .. HP is going to have to take a long look in the mirror in order to be the iconic symbol of anything associated with quality .. IMHO
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::Hottrockin
06/08/06 9:11 AM GMT
Smokin'!! Take a pic, lose an eyebrow...hey, it's a give and take world. 8~D
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.ladyred
06/09/06 5:42 AM GMT
The R707 camera comes with a rechargeable battery. Included on the package is a power supply to charge the rechargeable battery. HP does not make a non rechargeable battery for this camera.

The non rechargeable battery is made by a third party company. Really who would charge a non rechargeable battery. It would be the same thing as taking alkaline batteries and charging them. The alkaline would get hot as well.

The camera was designed and built to use the rechargeable battery.



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Heading to the East Coast (New Brunswick) on the 15th of this month. I won't be back until the 23rd. Hope to have lots of pictures to share.
&KEIFER
06/09/06 7:37 AM GMT
if one assumes that the camera charges via a docking station .. it could be quite easy to forget which batteries you happen to have in there .. it's not feasible to run any camera with alkaline batteries from a cost perspective .. but that's not to say you couldn't use them in a pinch .. if, say, you're playing tourist in Uganda and the closest camera-hut doesn't have your brand of battery (pre charged)

here's another article .. hp.recall @ cnn.com

gotta hand it to them for issueing a recall on ONLY one fire :o) .. considering auto mfrs deny their cars blow up
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.ladyred
06/10/06 12:03 AM GMT
You are right .... There has only been one incident. The battery in the camera is proprietary in that it is an ion lithium battery. It is rectangle in shape so one can not get just anywhere.
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Heading to the East Coast (New Brunswick) on the 15th of this month. I won't be back until the 23rd. Hope to have lots of pictures to share.

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