Hewlett-Packard may be facing a slight setback in its recently announced goal to make its logo the 21st century's symbol of photography: It is recalling a digital camera that can catch on fire when used with a non-rechargeable battery.
The Palo Alto-based computer and printer giant and the U.S. Consumer Product Safety Commission announced Tuesday a recall of the software that controls the battery charging functions in the HP Photosmart R707 Digital Camera. About 224,000 of these cameras in the United States and 679,000 worldwide have been purchased between August 2004 and April 2006. Owners can request a CD-ROM or download free software from HP's Web site to correct the problem.
HP spokeswoman Jennifer Pershall said the software recall is an isolated incident with a simple fix.
``I wouldn't say that it's a setback to our overall strategy and goal,'' Pershall said. ``We have a reputation for providing reliable quality products....Customers should feel confident in using their camera without any concerns about the battery.''
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`You look at the Kodak logo today and you think photo,'' Lesley said last week, after HP unveiled four digital cameras that should hit store shelves by the fall. ``We would like HP to be the iconic symbol of photography for the 21st century.''
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Hewlett-Packard may be facing a slight setback in its recently announced goal to make its logo the 21st century's symbol of photography: It is recalling a digital camera that can catch on fire when used with a non-rechargeable battery.
The Palo Alto-based computer and printer giant and the U.S. Consumer Product Safety Commission announced Tuesday a recall of the software that controls the battery charging functions in the HP Photosmart R707 Digital Camera. About 224,000 of these cameras in the United States and 679,000 worldwide have been purchased between August 2004 and April 2006. Owners can request a CD-ROM or download free software from HP's Web site to correct the problem.
HP spokeswoman Jennifer Pershall said the software recall is an isolated incident with a simple fix.
``I wouldn't say that it's a setback to our overall strategy and goal,'' Pershall said. ``We have a reputation for providing reliable quality products....Customers should feel confident in using their camera without any concerns about the battery.''
.
.
.
`You look at the Kodak logo today and you think photo,'' Lesley said last week, after HP unveiled four digital cameras that should hit store shelves by the fall. ``We would like HP to be the iconic symbol of photography for the 21st century.''
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**when reached for comment, company a spokesman said .. "hey, nobody died, so we're still on track for our goal .. ;o)
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Actually .. HP is going to have to take a long look in the mirror in order to be the iconic symbol of anything associated with quality .. IMHO