Best Buy Confirms It Has Secret Website


QUOTE ... Under pressure from state investigators, Best Buy is now confirming my reporting that its stores have a secret intranet site that has been used to block some consumers from getting cheaper prices advertised on BestBuy.com.

...

Based on what his office has learned, Blumenthal said, it appears the consumer has the burden of informing Best Buy sales people of the cheaper price listed on its Internet site, which he said "is troubling."

What is more troubling to me, and to some Best Buy customers, is that even when one informs a salesperson of the Internet price, customers have been shown the intranet site, which looks identical to the Internet site, but does not always show the lowest price.



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for those interested ... an INTRANET site is a location that just exists within a company's private network .. NOT on the publicly accessable INTERNET

so .. if you said .. "it's on your site for $20", they would bring up the phoney site and say .. "au contraire, mon freré .. c'est impossiblé"



... I'll show you MY intranet site if you show me YOURS

Mines here, :P

That is pretty bad customer service :\

That almost happened to us. I guess we got a stupid salesperson because he told us that the store didn't have access to internet prices so he couldn't give us the sale price on their site.

Loser.

So, if Best Buy has a "secret website". I wonder how many books of financial records they are keeping.
*scratches head*

Dave, STOP WITH THE SHAMLESS SELF PROMOTIONS!!!

:P